1. After an order is placed it will be processed and cannot be cancelled for any reason.

2.If for exceptional reasons the cancellation is accepted, it will be subject to a Seller’s restocking fee (“ Restocking Fee”) of thirty-five percent (35%) from the value of the Product order. sexloveofficial will provide to Buyer a refund of funds paid minus the Restocking Fee to the Buyer’s original payment method and other fees may apply such as processing and transaction fees.

All sales are final. After a Product is shipped to the Buyer, and it cannot be canceled or returned for any reason. Orders that are either non-deliverable, not picked up, or refused upon delivery do not warrant any refunds from sexloveofficial in any scenario.

We don't provide return labels, all the dolls need to ship by yourself.

Orders returned to us as undeliverable, not picked up, refused upon delivery, or returned to us without authorization will result in a 50% processing fee and no shipping refund will be issued.

Any question, please contact our customer service service@sexloveofficial.com